FAQ’s

You can make a reservation by selecting your desired dates and room type on our website, then following the prompts to complete your booking. You’ll receive a confirmation email once your reservation is successful.

Yes, you can modify or cancel your booking through the ‘My Bookings’ section on our website. Please note that changes or cancellations may be subject to the terms and conditions of your reservation.

We accept major credit cards, debit cards, and payment through popular online payment gateways. Payment options will be displayed during the booking process.

Absolutely. We use industry-standard encryption to ensure that your payment information is securely processed.

All fees and taxes applicable to your booking will be displayed during the reservation process. There are no hidden fees.

Early check-in and late check-out are subject to availability. You can request these options during the booking process or by contacting the hotel directly.

Our cancellation policy varies depending on the room type and rate selected. Please refer to the specific terms and conditions during your booking for details.

Yes, we offer airport transfer services for an additional fee. You can add this service to your booking or arrange it by contacting our customer service team.

We regularly offer special promotions and discounts. Be sure to check our ‘Offers’ page or sign up for our newsletter to stay informed.

You can reach our customer support team 24/7 via phone, email, or live chat. Contact details are available on our ‘Contact Us’ page.

You can book multiple rooms in a single transaction by selecting the number of rooms required during the booking process. For group bookings, please contact our customer service team.

Our pet policy varies by hotel. Please check the specific hotel’s policy on our website or contact the hotel directly for more information.

Room amenities vary by room type and hotel, but generally include Wi-Fi, air conditioning, television, minibar, and complimentary toiletries. Detailed information is available on the room descriptions during the booking process.

You can add special requests during the booking process or contact the hotel directly. We will do our best to accommodate your needs.

If you don’t receive a confirmation email within a few minutes of booking, please check your spam/junk folder. If it’s not there, contact our customer support team for assistance.